Shipping policy

Delivery Information

Delivery Times

We offer next day delivery and standard delivery. 

Orders received before 2pm will be despatched on the same day (Mon-Fri). Orders after this time may be despatched the following working day. 

Orders placed after 2pm on Friday, or during the weekend will be despatched on the next working day.

Tracking

All our delivery options are tracked as standard. You will receive an email (as provided on your order) to confirm that your item has been despatched and to provide you with your tracking number. 

Once the order has been despatched, please contact our shipping courier, Yodel, directly with any shipping queries via your track order link.

Shipping Packaging

We always aim to source a range of environmentally-friendly products. Our shipping packaging is just the same and we despatch all of our products in ethically sourced, eco-friendly packaging which can be recycled. 

 Delivery Cost

Delivery option	Price	Delivery time
UK Standard Delivery	£3.99  (free on orders over £40) (free on personalised charity cards)	Yodel UK Express 48  Yodel will deliver your order within 48 hours of despatch.  Fully tracked Deliveries six days a week (Mon-Sat) from 7am to 9pm Up to three delivery attempts as standard
UK Next day delivery	£5.49	Yodel UK Express 24  Guaranteed next working day if you place your order before 2pm Monday-Friday excluding UK Bank Holidays*   Fully tracked Deliveries six days a week (Mon-Sat) from 7am to 9pm Up to three delivery attempts as standard