Frequently asked questions
What is The 1959 Group of Charities and what is its relationship with Cards for Good Causes?
The 1959 Group of Charities is a multi-charity membership organisation with twenty five member charities. Cards for Good Causes is the trading arm of The 1959 Group of Charities. It is common for charitable organisations to set up a subsidiary "business" or "trading arm" as a way to generate income on a more permanent basis -- this is how Cards for Good Causes works alongside The 1959 Group of Charities.
If I buy a packet of cards supporting a specific charity, does the money go back to that specific charity?
Yes. We return at least 70p in every £1 taken from their card sales to our participating member and guest charities, or their trading subsidiaries. This amount is less the VAT payable on the amount retained by Cards for Good Causes.
Why doesn't the full amount go back to support my chosen charity?
Cards for Good Causes is a not-for-profit organisation and doesn't trade to make a profit. However, we need to cover the overhead costs or the organisation, including the running of our 300 pop up shops every year, the maintenance of our website and the day to day running of the organisation.
Do the participating charities have to pay anything?
Yes, all member and guest charities are required to cover the costs of the production and distribution of their cards.
Where does the money from the sales of Cards for Good Causes' own range of Christmas goods go?
We buy items such as advent calendars, wrapping paper and tags, decorations, gifts and so on. Then, the profit from the sale of these products, helps to meet some of the costs of running our temporary pop up shops. Any surplus is distributed amongst the member charities of the 1959 Group of Charities.
How can I pay for my cards online?
You can use all major credit and debit cards when buying online or can choose to pay via PayPal.
How safe is the online shop?
Our website orders are processed by SquareUp and PayPal. Both are global multi-currency online payment processor that offer a secure payment process. We also have Apple Pay.
How long does delivery take for online orders?
We aim to pack and despatch your order within two working days of receiving your online order, although please note that this can vary during busy times.
How much do you charge for postage?
For delivery we charge:
- £3.99 on orders up to £40 in the UK
- £8.99 for next day delivery in the UK
- On orders over £40 postage to the UK is free
Do you do international delivery?
Yes! We have enabled shipping to all countries! Please drop us an email at [email protected] if you have any issues making an overseas transaction. Alternatively you can contact our web team on +441264 363036 Mon – Fri 08:00 – 17:00 GMT and they will be happy help.
Pop up shops
Can I order online and then collect my item from my local pop up shop?
Unfortunately, we are currently unable to offer this service.
How can I find my nearest shop?
You can find your local shop on the Find a Shop page.
Do all shops have the same charities?
With a few exceptions, cards for all 25 member charities are sold in all our shops. Depending on the space available, our shops also sell cards from other guest charities, varying from large national charities to small local ones.
What method of payment do you accept in your pop up shops?
We accept debit and credit card payments in all of our shops and, in the light of Covid-19 , would strongly encourage our customers to use contactless payments for all transactions under £45. If a customer does not have access to such a card then we will take cash payments
Can I get a refund?
We’ll refund or exchange any items that are returned to us within 14 days, providing they are returned in the original packaging and unused. We will ask that you arrange and pay for the return, unless they are faulty. Please include a covering note with any returns stating your order number, your name and your reason for return and post it to:
CFGC Online Shop, Cards For Good Causes, 1 Edison Gate, West Portway, Andover, SP10 3SE